If you haven't noticed, we're really excited about launching the Greater Good Alliance. With all these "daily deals" sites popping up, it's thrilling to know we have something based on that premise (ease of understanding by populace), but with a significant ace up our sleeve.
Make that a pair of aces.
Just to refresh your memory, we are aiming to create greater communities, ones that are more intertwined, environmentally-aware, and socially dedicated. Businesses will be directly connected to local non-profits. Citizens will have easy opportunities to frequent those places of business and volunteer for the organizations. And every purchase (to be called a "connection") goes directly back to the local community.
Yeah, it's pretty awesome.
But those are our goals, and not our deadlines. While we are 100% committed to meeting or exceeding deadlines set for work with our clients, we made the mistake internally of not following our own advice. Our milestones were not rigorously followed, and if one slips by, another is likely soon to follow.
We are learning from that mistake.
I feel obligated to pass along what we've gained so you don't make the same slip-up in your organization or business. First, be excited about anything you're doing. That happiness shows through any marketing materials, event announcements, and even standard customer interactions; it is contagious. Contrived "excitement" is seen immediately by your clientele, and it leaves a very poor taste. Second, make internal deadlines just as important as one you would set for a customer. Hey, if it's missed, you can't deliver your product or service properly, so it still affects them! Third, know the difference between your goals and deadlines. They are not the same. Goals are what you hope to get done by a certain time. Deadlines are what you will get done.
Finally, you will miss some goals. Don't sweat it!
Lucky for you, you met your deadlines, so your customers were never affected in any way. In case you were wondering, this also connects directly with sustainability programs as well. Make reasonable benchmarks and work hard as a team to achieve them, but don't get discouraged if something takes longer than expected. Like any other business strategy, you may have unexpected setbacks. That's good. It means you are trying something new.
And what better way to differentiate than to do something no one else is doing?
A freshly steeped pot of environmental and social responsibility is calling your name.